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Congratulations for achieving Cisco Channel Customer Satisfaction Excellence


Aug 7, 2012

7th of August, 2012 Cisco granted Frontal Communication the Channel Customer Satisfaction Excellence.

Cisco Customer Satisfaction (CSAT) continues to be one of the highest priorities of Cisco and a cornerstone of the Cisco Channel Partner Program. CSAT is an integral part of establishing customer loyalty, and gives partners a method to assess customer-to-partner relationships and actively address customer concerns.

Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program. Frontal Communication will be recognized for Customer Satisfaction Excellence in the Cisco Partner Locator (www.cisco.com/go/partnerlocator) with a special star indicator representing its achievement. Customers, Cisco personnel and partners will be able to identify you as having achieved outstanding customer satisfaction as part of Cisco's worldwide assessment process.

Channel Customer Satisfaction Excellence assessment is based upon the customer satisfaction results captured in the Cisco Partner Access Online tool (www.cisco.com/go/pal). Each measurement period, Cisco will acknowledge Certified Partners that have the highest customer satisfaction distinction within each geographic region.

Customer Satisfaction Excellence is a core value both Cisco and Frontal Communication share and a key driver of their current and future success.

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