IT&C Services You Can Rely on

Training Services

Frontal Communication, Cisco Gold Partner and Cisco Learning Associate provides:

  • authorized CISCO trainings due to the partnership with Fast Lane, Cisco Learning Solution Partner;
  • customized courses depend on customer’s request;
  • authorized testing PEARSON VUE and PROMETRIC;

Authorized CISCO training

Within the terms of the agreement with Fast Lane, Cisco Learning Solution Partner, Frontal Communication provides authorized Cisco training that offer people the knowledge, skills and practices they need to add value to the business.The curriculum objectives support a tiered certification program for system administrators, technical coordinators, and support professionals.

Please scroll down to find more about our training offer.

Authorized Cisco training scheduled in 2009:

ICND1 (Interconnecting Cisco Network Devices Part 1)

Who Should Attend:

  • Network technicians who configure and support internetworks
  • Individuals seeking CCNA certification
  • Management and salespeople who need a working knowledge of modern networking
  • Prerequisites: Be familiar with a windows based computer.
ICND2 (Interconnecting Cisco Network Devices Part 2)

Who Should Attend:

ICND2 is designed for those who have a firm background in data networking, have some hands-on experience with Cisco routers and switches, and are looking to increase their knowledge of installation, maintaining, and troubleshooting medium-sized switched and routed networks or for those who are looking to achieve the first level of Cisco certification, the CCNA.

Prerequisites: We strongly recommend that other students start with ICND1.

BSCI (Building Scalable Cisco Internetworks)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites: Cisco Certified Network Associate (CCNA) or Interconnecting Cisco Network Devices 1 and Interconnecting Cisco Network Devices 2

BCMSN (Building Cisco Multilayer Switched Networks)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites:

Cisco Certified Network Associate (CCNA)

or

Interconnecting Cisco Network Devices 1

and

Interconnecting Cisco Network Devices 2

BCMSN (Building Cisco Multilayer Switched Networks)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites: Cisco Certified Network Associate (CCNA) or Interconnecting Cisco Network Devices 1 and Interconnecting Cisco Network Devices 2

ISCW (Implementing Secure Converged Wide Area Networks)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites:

Cisco Certified Network Associate (CCNA)

or

Interconnecting Cisco Network Devices 1

and

Interconnecting Cisco Network Devices 2

ISCW (Implementing Secure Converged Wide Area Networks)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites:

Interconnecting Cisco Network Devices 1 (ICND1)

Interconnecting Cisco Network Devices 2 (ICND2)

ONT (Optimizing Converged Cisco Networks)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites:

Delegates wishing to take this course should hold a valid CCNA and have ideally attended the BCMSN, BSCI and ISCW courses or have equivalent knowledge.

DESGN (Designing for Cisco Internetwork Solutions)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites:

Cisco CCNA certification;

Practical experience with deploying and operating networks based on Cisco network devices and Cisco IOS software, as well as BCMSN level knowledge of wireless and QoS topics;

Building Cisco Multilayer Switched Networks (BCMSN)

ARCH (Designing Cisco Network Service Architectures)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites:

Before taking the ARCH course, learners should be familiar with internetworking technologies, Cisco products, and Cisco IOS features. To gain the prerequisite skills and knowledge, learners must complete the following courses:

  • Interconnecting Cisco Network Devices 1 (ICND1)
  • Interconnecting Cisco Network Devices 2 (ICND2)
  • Designing Cisco Internetwork Solutions (DESGN)
  • Building Scalable Cisco Internetworks (BSCI)
  • Converged Cisco Networks (ONT)
  • Building Cisco Multilayer Switched Networks (BCMSN)
IPS (Implementing Cisco Intrusion Prevention System)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites:

Students who attend this advanced course must have experience in configuring Cisco IOS software and have met the following prerequisites:

Certification as a CCNA or the equivalent knowledge.

Basic knowledge of the Windows operating system Familiarity with the networking and security terms and concepts (the concepts are learned in prerequisite training or by reading industry publications).

SNRS (Securing Networks with Cisco Routers and Switches)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites:

Experience in configuring Cisco IOS software and have met the following prerequisites:

Certification as a CCNA or the equivalent knowledge / SND.

Basic knowledge of the Windows operating system Familiarity with the networking and security terms and concepts (the concepts are learned in prerequisite training or by reading industry publications)

SND (Securing Cisco Network Devices)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites:

Learners considered for this training will have demonstrated competencies (knowledge, skills and attitudes) as covered in the ICND 2 course or equivalent to the following:

  • Cisco Certified Network Associate (CCNA) certification
  • Working knowledge of the Windows operating system
  • Working knowledge of Cisco IOS networking and concepts
CWLMS (Cisco Wireless LAN Fundamentals)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer
  • Employee

Prerequisites:

  • Basic Computer Literacy
  • Knowledge of fundamental networking components and terminology
  • Knowledge of the Open Systems Interconnection (OSI) reference model
  • Knowledge of basic LAN components and functions
CWLF (Implementing CiscoWorks LMS V3)

Who Should Attend:

  • Channel Partner / Reseller
  • Customer

Prerequisites:

  • Knowledge of basic Cisco IOS commands
  • Knowledge of basic Cisco Catalyst OS commands
  • Basic knowledge of TCP / IP
  • Basic knowledge of Microsoft Windows
  • Basic Internet browser navigation skills
  • Basic e-mail usage skills
CUWN (Cisco Unified Wireless Networking)

Who Should Attend:

  • Employee
  • Channel Partner / Reseller
  • Customer

Prerequisites:

  • Basic networking principles, TCP/IP, bridging, routing protocol, and VLAN operation. CCNA certification required.
  • Basic Microsoft Windows and Internet Browser navigation skills.
CVOICE (Cisco Voice over IP v6)

Who Should Attend:

  • Employee
  • Channel Partner / Reseller
  • Customer

Prerequisites:

Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing.

Basic internetworking skills taught in Interconnecting Cisco Network Devices (ICND), or equivalent knowledge.

Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP.

Knowledge of traditional public switched telephone network (PSTN) operations and technologies.

CIPT1 (Implementing Cisco Unified Communications Manager Part 1 v6)

Who Should Attend:

Prerequisites:

Computer networking, to include LANs, WANs, and IP switching and routing

Enable VLANs and DHCP

Working knowledge of the Media Gateway Control Protocol (MGCP) and its implementation on Cisco IOS gateways

CIPT2 (Implementing Cisco Unified Communications Manager Part 2 v6)

Who Should Attend:

Prerequisites:

Working knowledge of converged voice and data networks.

Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways.

Ability to configure and operate Cisco routers and switches.

Ability to configure and operate Cisco Unified Communications Manager in a single-site environment.

QOS (Implementing Cisco Quality of Service)

Who Should Attend:

  • Reseller
  • Channel Partner
  • Customer

Prerequisites:

Completion of the Interconnecting Cisco Networking Devices (ICND) or Cisco Certified Networking Associate (CCNA). Additionally the Configuring BGP on Cisco Routers course (BGP) is recommended, as some BGP background is assumed.

Interconnecting Cisco Network Devices 2 (ICND2)

Configuring BGP on Cisco Routers (BGP)

MPLS (Implementing Cisco MPLS)

Who Should Attend:

  • Employees
  • Channel Partner / Reseller
  • Customer

Prerequisites:

Interconnecting Cisco Network Devices 1 (ICND1)

Interconnecting Cisco Network Devices 2 (ICND2)

Building Scalable Cisco Internetworks (BSCI)

Configuring BGP on Cisco Routers (BGP)

Implementing Cisco Quality of Service (QoS)

Practical experience with deploying and operating networks based on Cisco network devices and Cisco IOS is strongly recommended

BGP (Configuring BGP on Cisco Routers)

Who Should Attend:

  • Employees
  • Channel Partner / Reseller
  • Customer

Prerequisites:

Interconnecting Cisco Network Devices 1 (ICND1)

Interconnecting Cisco Network Devices 2 (ICND2)

Building Scalable Cisco Internetworks (BSCI)

Configuring BGP on Cisco Routers (BGP)

Building Scalable Cisco Internetworks (BSCI) or equivalent

Authorized Cisco training provided on demand:

SNPA (Securing Networks with PIX and ASA0)

Who Should Attend:

  • Employees
  • Channel Partner / Reseller
  • Customer

Prerequisites: Delegates who attend this advanced course must have experience in configuring Cisco IOS software and have met the following prerequisites; Certification as a CCNA or the equivalent knowledge, basic knowledge of the Windows operating system and a strong familiarity with the networking and security terms and concepts.

MARS (Implementing Cisco Security Monitoring, Analysis and Response System)

Who Should Attend:

  • Employees
  • Channel Partner / Reseller
  • Customer

Prerequisites: Mars 2.0

CANAC (Implementing Network Admissions Control (Cisco Clean Agent))

Who Should Attend:

  • Employees
  • Channel Partner
  • Customer

Prerequisites:

Fundamental knowledge of implementing network security or CCSP or Cisco Security CSQ

SNRS or working knowledge of digital certificates

BCSI or working knowledge of HSRP

NAC (Implementing Cisco Network Admission Control)

Who Should Attend:

  • Employees
  • Channel Partner
  • Customer

Prerequisites:

Certification as a CCSP or the equivalent knowledge

Basic knowledge of the Windows operating system

Familiarity with networking and security terminology and concepts

SSSE (Security Solutions for Systems Engineers)

Who Should Attend:

  • Employees
  • Channel Partner / Reseller
  • Customer

Prerequisites:

Global Channels Systems Engineers The Security Solutions for System Engineers (SSSE) 3.0 course is recommended for system engineers, network designers, and security professionals designing security solutions in enterprise environments.

Introduction to security design best practices for both host- and network-centric security controls.

Systematic overview of modern threats, controls, and defensive architectures for a variety of common business scenarios, and enables the learner to choose the optimal architecture and Cisco products to satisfy business risk management requirements.

Practice labs, which demonstrate the application of security technologies used in the case studies within the course.

SMN (Implementing Security Manager on Cisco Networks)

Who Should Attend:

  • Employees
  • Channel Partner / Reseller
  • Customer

Prerequisites:

Passage of the Securing Networks with PIX and ASA exam (642-522 SNPA) and the Securing Networks with Cisco Routers and Switches exam (642-503 SNRS) or equivalent knowledge.

Familiarity with implementing network security policies and these networking components and concepts:

  • Security Technologies: NAT, PAT, firewall appliances, VPN, IPS, CSA, ACS, integrated router and switch security and security management software.
  • Security Protocols: AAA, IPSec, IKE, and various tunneling protocols.
  • Application Protocols: HTTP, HTTPS, ICMP, SSH, SSL, NTP, FTP, TFTP, DNS etc.
CWMN (Cisco Wireless Mesh Networking v3.0)

Who Should Attend:

  • System Engineers
  • Account Managers
  • Channel Partner / Reseller
  • Customer

Prerequisites:

Delegates should have attended the CUWN or CWLF/CWLAT courses.

A basic knowledge of PC hardware configurations is also required and a basic understanding of networking business drivers is essential.

CWLAT (Cisco Wireless LAN Advanced Topics)

Who Should Attend:

  • Employee
  • Channel Partner / Reseller
  • Customer

Prerequisites:

Basic Computer Literacy

Knowledge of fundamental networking components and terminology

Knowledge of the Open Systems Interconnection (OSI) reference model

Knowledge of basic LAN components and functions

UCAD (Cisco Unified Communications Architecture and Design)

Who Should Attend:

  • Employee
  • Channel Partner / Reseller
  • Customer

Prerequisites:

  • CCDA
TUC (Troubleshooting Cisco Unified Communications Systems)

Who Should Attend:

  • Employee
  • Channel Partner / Reseller
  • Customer

Prerequisites:

  • CCNA
  • CIPT 1 and 2
  • QoS
  • GWGK
IPTX (IP Telephony Express)

Who Should Attend:

  • Employee
  • Channel Partner / Reseller
  • Customer

Prerequisites:

UCCXD (Unified Contact Center Express and Unified IP IVR Deployment)

Who Should Attend:

  • Employee
  • Channel Partner / Reseller
  • Customer

Prerequisites:

  • InteInternetworking fundamentals
  • Basic IP telephony fundamentals
  • Cisco Unified Communications Manager deployments
  • Cisco IP Phones and Cisco IP Communicator
  • Contact Cneter Operations
  • Microsoft Windows Server 2000, 2003, XP
  • MS SQL 2000, MSDE databases
IUM (Implementing Cisco Unified Messaging)

Who Should Attend:

  • Employee
  • Channel Partner / Reseller
  • Customer

Prerequisites:

Students entering this course should have the following qualification:

Solid understanding of Microsoft Windows, Microsoft Exchange, or IBM Lotus Domino.

Ability to competently program at least one telephone switching equipment (i.e., Cisco CallManager, NEC NEAX 2000 or 2400, Avaya Definity series, etc.

MPLST (Implementing Cisco MPLS Traffic Engineering & Other Features)

Who Should Attend:

  • Reseller
  • Channel Partner
  • Customer

Prerequisites:

BGP, QoS, MPLS or equivalent background

CAT6KS (Catalyst 6500 Implementation for Data Center Business Solutions)

Who Should Attend:

  • Channel Partner/Reseller
  • Customer

Prerequisites:

BCMSN or equivalent

IPCCBOOT (Cisco IP Contact Centre Product Boot Camp 7.0)

Who Should Attend:

  • This course is intended for personnel who will implement, configure and support the Cisco ICM/IPCC Product and already have a working knowledge of Call Manager and CRSD.
  • System Engineers
  • Channel Partner/Reseller
  • Customer
  • Cisco Employees
  • Deployment Engineers

Prerequisites:

Strong knowledge of MS Windows Server 2003 and TCP/IP networking

Required attendance and completion of Call Manager class (CIPT)

Recommended attendance and completion of CRSD (IPCC Express)

Familiarity with your call centre operations (ACD, Network, and any IVR implementations)

CVPI (Customer Voice Portal Implementation V4.0)

Who Should Attend:

  • Employees
  • Customer
  • Channel Partners
  • Resellers

Prerequisites:

  • CCNA
  • CVOICE
  • CIPT1
  • ICMPT1
  • ICMPT2
  • IPCC Enterprise
ACESM (Implementing the Application Control Engine Service Module)

Who Should Attend:

  • Employees
  • Customer
  • Channel Partners
  • Resellers

Prerequisites:

You will gain the most from this course if you have a basic understanding of the following topics:

  • TCP / IP protocol
  • HTTP and SSL protocols
  • N-tier application architecture
  • Server load-balancing

Customized Courses

In order to meet customer needs, Frontal Communication offers also customized courses depend on customer’s request. Please contact us for more information.

Testing VUE

The Pearson VUE system offers flexibility in choosing what testing model is right for you. Whether you have a dedicated testing room, a classroom used for training, or a mobile unit you would like to use for testing, Pearson VUE has the solution for you.

Test centers are often businesses that provide IT technical training; however, we also have solutions specifically geared toward corporations.

Deliver these tests...

Pearson VUE® Authorized Test Centers may deliver the following tests at their center:

  • Information Technology (IT)
  • Adobe
  • Aruba
  • Avaloq
  • Avaya Inc.
  • British Computer Society (BCS)
  • Brocade
  • Business Objects
  • Check Point Software Technologies
  • Cisco Systems
  • Citrix
  • CIW
  • CompTIA
  • Convergence Technologies Professional (CTP)
  • CWNP
  • Dassault Systèmes
  • EC-Council
  • EMC
  • EXIN
  • Fortinet
  • ILOG
  • Institute of Certified Records Managers (ICRM)
  • ISEB
  • Isilon
  • Linux Professional Institute (LPI)
  • MySQL
  • National Instruments (NI)
  • Nokia Siemens Networks
  • Novell
  • Object Management Group (OMG)
  • Pegasystems
  • PostgreSQL CE (SRA OSS)
  • Riverbed
  • RSA Security
  • SAP
  • Security Certified Program (SCP)
  • Siemens
  • SpringSource
  • UMTP
  • VMware
  • Websense
  • Zend Technologies